ATLANTIC PACIFIC EXPRESS
Privacy Policy
Effective date: June 12, 2026
Atlantic Pacific Express ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, call our office, or use our international shipping and freight services.
Information We Collect
We may collect personal information you provide directly to us, including your name, phone number, email address, mailing address, shipment origin and destination, package contents, customs documentation, payment-related details, and any other information you share when requesting a quote, booking a shipment, or communicating with our team. We may also automatically collect limited technical data when you visit our website, such as browser type, device information, pages viewed, and approximate location derived from IP address.
How We Use Your Information
We use the information we collect to provide shipping quotes, arrange pickup and delivery, prepare customs and export documentation, communicate about your shipment status, respond to inquiries, improve our services and website, comply with legal and regulatory obligations, and protect against fraud or unauthorized activity.
Sharing of Information
We do not sell your personal information. We may share information with carriers, customs brokers, freight forwarders, and other service providers who assist in fulfilling your shipment, as well as when required by law, court order, or government authorities. All third parties are expected to handle your data only as necessary to perform their services.
Cookies & Analytics
Our website may use cookies and similar technologies to maintain basic functionality and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, including to complete shipments, satisfy legal, accounting, and customs record-keeping requirements, and resolve disputes.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you. To make a request, contact us using the details below. We will respond within a reasonable timeframe.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party sites, including mapping services. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact Atlantic Pacific Express at 7799 N. Caldwell Ave, Niles, Illinois 60714, call 773.225.6395, or email info@atlanticshippingusa.com.